Should I be pissed?, boosted6g is not responding to a sale Options

[CJOHNST3]

here's the background, I bought a front lip from boosted6g 3 weeks ago, it arrived broken - it was shipped in bubblewrap only, not a box, not surrounded by cardboard, just bubblewrap.

I informed him immediately and even though it took a while to respond, he said he's filed a claim.

OK, so do you think he should be sending me a new one? Or sending me my money back. Cause as of right now, he won't respond to my emails, he refuses to give me a phone number to chat like gentlemen. I told him it was busted via shipping on April 9th, wouldn't you expect something by now.

I've come to respect everyone who joins the forum, and value your opinion, Boosted6g has a good seller rating, but for some reason, I feel like I'm getting a raw deal. So I'll open it up to your opinion.

What response would you expect?

April 27 - still no response from boosted6g

This post has been edited by CJOHNST3: Apr 27, 2007 - 10:39 AM

[G3D45]

What response would you expect?

Relax and wait

[CJOHNST3]

here's the background, I bought a front lip from boosted6g 3 weeks ago, it arrived broken - it was shipped in bubblewrap only, not a box, not surrounded by cardboard, just bubblewrap.

I informed him immediately and even though it took a while to respond, he said he's filed a claim.

OK, so do you think he should be sending me a new one? Or sending me my money back. Cause as of right now, he won't respond to my emails, he refuses to give me a phone number to chat like gentlemen. I told him it was busted via shipping on April 9th, wouldn't you expect something by now.

I've come to respect everyone who joins the forum, and value your opinion, Boosted6g has a good seller rating, but for some reason, I feel like I'm getting a raw deal. So I'll open it up to your opinion.

What response would you expect?

relax it is I guess

[Slick]

Relax and wait

^^ x2. I was a customer of his and i got great service. Maybe he's working on trying to sort it out.

[playr158]

a) If it was broken when you recieved it, you SHOULD have declined delivery, a general rule when buying things and recieving shipment is, to INSPECT before the delivery guy leaves, and if its broken do not accept it

b) if its been a few weeks IE 1.5 or more then yea i would start getting upset too thats just poor business

This post has been edited by playr158: Apr 22, 2007 - 5:19 PM

[neKronos]

what carrier shipped it?

[6strngs]

PM'ed you his phone #

[m0dd3d1]

Relax and wait

^^ x2. I was a customer of his and i got great service. Maybe he's working on trying to sort it out.

Even if he's "sorting it out" he should at least touch base with CJOHNST3; even if he was busy or swamped or w/e. Bad for business.

[CJOHNST3]

it wasn't obvious it was cracked, as likely what happened is the shipper bent it so it would fit in a truck, and it bent so far it split - not viewable under bubblewrap.

Not sure who the shipper was - maybe I'm just impatient since I was to have it installed on the 9th. How long to claims take?

[lagos]

honestly ... i would say its not his fault. shipping companies damage items all the time, and thats the risk you take when you have something mailed to you. its also the reason why you should pay the seller a few more bucks to cover shipping insurance,

This post has been edited by lagos: Apr 22, 2007 - 11:34 PM

[m0dd3d1]

honestly ... i would say its not his fault. shipping companies damage items all the time, and thats the risk you take when you have something mailed to you. its also the reason why you should pay the seller a few more bucks to cover shipping insurance,

True dat! And + a few more bucks so he can put it in a box!

[playr158]

honestly ... i would say its not his fault. shipping companies damage items all the time, and thats the risk you take when you have something mailed to you. its also the reason why you should pay the seller a few more bucks to cover shipping insurance,

True dat! And + a few more bucks so he can put it in a box!

Sorry, but if you're selling body parts and fragile pieces....that junks should come IN A BOX....
thats EXPECTED

[supradog1]

AGREED^^^^!!!! product should be packed in a box... bubble rap offers no support... im shocked that the shipping co shipped it that way... get your money back and go ealse were...

This post has been edited by supradog1: Apr 22, 2007 - 11:55 PM

[Fate]

clear is a good guy and i have done business with him/talked over the phone with him numerous times. it is ashame though that it came cracked. i would call him (if 6strngs gave number) and leave a few voice mails then take it from there. best of luck though.

[easternpiro1]

clear is one of the good guys. i talked to him last week. he wouldnt crap on ya. i would be mad at the shipping company because from what i understand and seen with my own eyes (bought a kit from him) HE ALWAYS packs it WELL and in a box)

[celiracer]

I have done business with him numerous of times. Great guy fast shipping. Never had anything come without a box tho. My sides got cracked from shipping and i let him know but told him not to worry about it because my bodyman fixed them. Just be patient, during saterdays and sundays he wont reply because its the weekend. he's only on the internet and stuff during the weekdays. so be patient he'll reply back with your stuff today or tomorrow.

[LewFX]

can someone pm me his number

[tomazws]

a) If it was broken when you recieved it, you SHOULD have declined delivery, a general rule when buying things and recieving shipment is, to INSPECT before the delivery guy leaves, and if its broken do not accept it

b) if its been a few weeks IE 1.5 or more then yea i would start getting upset too thats just poor business

argument A is harder to do than said... Can't really open up packages while having the delivery dude standing there waiting for you to check the package content.

From what I'm hearing, packing seems horribly done. Though, carriers should come with some sort of basic insurance. Say UPS usually comes with basic $100 insurance even if you didn't purchase it. The only problem is ONLY the shipper can claim money back, receiver can't really do anything. I guess just wait for responses..

[playr158]

a) If it was broken when you recieved it, you SHOULD have declined delivery, a general rule when buying things and recieving shipment is, to INSPECT before the delivery guy leaves, and if its broken do not accept it

b) if its been a few weeks IE 1.5 or more then yea i would start getting upset too thats just poor business

argument A is harder to do than said... Can't really open up packages while having the delivery dude standing there waiting for you to check the package content.

From what I'm hearing, packing seems horribly done. Though, carriers should come with some sort of basic insurance. Say UPS usually comes with basic $100 insurance even if you didn't purchase it. The only problem is ONLY the shipper can claim money back, receiver can't really do anything. I guess just wait for responses..

get some backbone then son...they wait for people to check all the time, and the companies ALWAYS recommend doing it...

its only hard if u don't have the guts to ask the guy to wait a sec

This post has been edited by playr158: Apr 23, 2007 - 1:47 PM

[tomazws]

a) If it was broken when you recieved it, you SHOULD have declined delivery, a general rule when buying things and recieving shipment is, to INSPECT before the delivery guy leaves, and if its broken do not accept it

b) if its been a few weeks IE 1.5 or more then yea i would start getting upset too thats just poor business

argument A is harder to do than said... Can't really open up packages while having the delivery dude standing there waiting for you to check the package content.

From what I'm hearing, packing seems horribly done. Though, carriers should come with some sort of basic insurance. Say UPS usually comes with basic $100 insurance even if you didn't purchase it. The only problem is ONLY the shipper can claim money back, receiver can't really do anything. I guess just wait for responses..

get some backbone then son...they wait for people to check all the time, and the companies ALWAYS recommend doing it...

its only hard if u are weak

OK fine, I'm more of speaking for myself. We receive 20~50 packages a day, we honestly CANNOT check every single one. The best we can do is to make sure packages have a department written on it, if no department or reference number is stated, we'll bounce it.

[Culpable04]

a) If it was broken when you recieved it, you SHOULD have declined delivery, a general rule when buying things and recieving shipment is, to INSPECT before the delivery guy leaves, and if its broken do not accept it

b) if its been a few weeks IE 1.5 or more then yea i would start getting upset too thats just poor business

argument A is harder to do than said... Can't really open up packages while having the delivery dude standing there waiting for you to check the package content.

From what I'm hearing, packing seems horribly done. Though, carriers should come with some sort of basic insurance. Say UPS usually comes with basic $100 insurance even if you didn't purchase it. The only problem is ONLY the shipper can claim money back, receiver can't really do anything. I guess just wait for responses..

Tomaz the receiver CAN approach the shipping company. I remember when I sold my 404 front lip I packed it really nice but the buyer got it broken right in the middle so he sent me pics of it and I told him that I put insurance on it, he went to UPS and file a claim they paid for the lip to get fixed and they didn't even contact me so the receiver actually can complain and file a claim if needed, you just have to do it the right way and within a reasonable time frame.

[tomazws]

Hey culpable if you're sure on that then I'll really need to talk to our UPS representative on that issue.

This post has been edited by tomazws: Apr 23, 2007 - 2:00 PM

[playr158]

lol yea you do bro...

but also you are presenting a Commercial side of things....
Kids on here are talking residential....so the process is inherently different and slower paced with residential....though when products are broken the receiver can make the claim, yada yada all on their own regardless

[Culpable04]

Hey culpable if you're sure on that then I'll really need to talk to our UPS representative on that issue.

yeah, I hope the member who bought the lip from me can come and tell us exactly how the process went, because asI said they didn't contact me for anything, I pm'ed the buyer a couple times and he kept me up to date with the process and the last thing he said was, that they agreed to pay for all the damages so the lip was gonna get repair at their expese. look into it, and since is a business oriented issue talk to a supevisor or manager and address your problem, I'm sure they don't wanna lose your business as a customer.

[tomazws]

oh gosh thanks for u guys' help..

anyway, so that means CJOHNST3 can make a claim through the carrier (well if he knows which carrier) for the damage during transit, even if shipper isn't able to provide help at the time.

[Culpable04]

oh gosh thanks for u guys' help..

anyway, so that means CJOHNST3 can make a claim through the carrier (well if he knows which carrier) for the damage during transit, even if shipper isn't able to provide help at the time.

yes he can, but if the shipment arrive too long ago they may use that as an excuse.

[CJOHNST3]

oh gosh thanks for u guys' help..

anyway, so that means CJOHNST3 can make a claim through the carrier (well if he knows which carrier) for the damage during transit, even if shipper isn't able to provide help at the time.

yes he can, but if the shipment arrive too long ago they may use that as an excuse.

The carrier dictates who can make a claim. I do alot of ebay stuff and ship and receive items, and fed ex, ups, dhl and yellow etc all have different rules for that stuff - residential / business has never made a difference for me on that - for them it's all business, just a residential address.

i'm in limbo, as boosted obviously has other things going on, of course he has little skin in the game - he's got my money, and he's dealing w/ an admin function - his only long term worry is my opinion - and as much as it sucks, he's got no incentive to make this a priority - none

[6strngs]

and as much as it sucks, he's got no incentive to make this a priority - none

well, he has his reputation.

[CJOHNST3]

and as much as it sucks, he's got no incentive to make this a priority - none

well, he has his reputation.

evidently that doesn't mean much - May 6th - still nothing to go on

[6gc94celi]

Dang I just read through this whole forum and I have to say, I would be upset too! Sorry man that you arent hearing from him, hope things work out.

[Remy]

LOL sorry I never saw this post but yeah I bought culps front lip. When I received the item it was boxed up and they just threw it in my front yard anybody could of stolen it too...but yeah when I opened the box I noticed they're was a big crack from it so I contacted the shipper about it they told me to bring it in to examine oh and you have to cut out the postal code and stuff on the box too. They handled it pretty well, I went they're showed them the damage then they told me to get it fixed at a body shop and bring them the receipt and they'll reimburse me and they did got it done in 2 days. BTW culps a great guy helped me through the whole processes I'll vouch for that guy if anybody ever buys from him.

Edit: Make sure you call and make an appointment too or your gonna be setting in line for hours...

[CJOHNST3]

LOL sorry I never saw this post but yeah I bought culps front lip. When I received the item it was boxed up and they just threw it in my front yard anybody could of stolen it too...but yeah when I opened the box I noticed they're was a big crack from it so I contacted the shipper about it they told me to bring it in to examine oh and you have to cut out the postal code and stuff on the box too. They handled it pretty well, I went they're showed them the damage then they told me to get it fixed at a body shop and bring them the receipt and they'll reimburse me and they did got it done in 2 days. BTW culps a great guy helped me through the whole processes I'll vouch for that guy if anybody ever buys from him.

Edit: Make sure you call and make an appointment too or your gonna be setting in line for hours...

unfortuantely, I don't even know who the shipper is - and I can't get any reply. Obvioulsy somethings up, Boosted was a respected buyer on here, until this transaction.

Anyone else have a lip for sale?

[Toyoca]

yes, you should be pisseed

[tonytutino]

dang bro i'm having some problems as well with boosted6g... like its weird cause everyone was saying how good and fast he is. but it takes a week inbetween emails... i paid for my bumper on 4/11 and it shipped out 29 days later... its supposed to be here on the 10th and i am hoping its not cracked like yours... but man i'd be pissed. hell i'm pissed off too lol especially since like both of us kinda got the shaft...

[Toyoca]

he logged in today apparently . he still hasnt contacted you? most shady....

[CJOHNST3]

he logged in today apparently . he still hasnt contacted you? most shady....

May 10th - still nothing

[tonytutino]

not to jack-- but i got my crap in from him two days ago... it was horribly packaged with nothing but a few pieces of cardboard to protect it. not to mention there was an even layer of primer that was put on way too thick... i dont see what the hype is over this guy

cjohnst3... i hope you finally get all your stuff sorted out dude
good luck again

[CJOHNST3]

May 14th - no reply

[CJOHNST3]

Anyone have contact info for Boosted6g, sent him anything ? have an address? I'm not trying to be a jerk, but I sent him a couple hundred dollars and have absolutely nothing to show for it, and he doesn;t respond so I can't follow up with the shipper cause I don't know who it is. I'll do the damn leg work, but right now I have little to go on and I'm out the cash. Any info would be helpful, in fact -

Any info I receive that provides a means to a resolution is worth $50 as a reward. That might be jar someone's memory for a home address.

[Daftboy]

PM'ed you his phone #

Ask 6strings he might know

[Daftboy]

Also Rza619 may have his address somewhere...I was reading though the old post's and I believe he did a local pickup from him for his stuff.

[6strngs]

I have this thing were I don't delete my e-mails for some reason. I just went back through them and found my reciept from paypal of the money I sent him. Was hoping to find an address, but only thing I found is his name is Victor Leung, his e-mail is bypassvalve@hotmail.com and the e-mail linked to his paypal account is sup2thebov@hotmail.com

Wish I could be more help. but most of our conversations were through PM and over the phone. have you tried calling him with the number I gave you yet?

So, doesn't this guy work for VIS, which is why he can get us lower prices? Maybe try contacting VIS directly.

[Daftboy]

He does not work for VIS...at least that is what I think

[CJOHNST3]

I have this thing were I don't delete my e-mails for some reason. I just went back through them and found my reciept from paypal of the money I sent him. Was hoping to find an address, but only thing I found is his name is Victor Leung, his e-mail is bypassvalve@hotmail.com and the e-mail linked to his paypal account is sup2thebov@hotmail.com

Wish I could be more help. but most of our conversations were through PM and over the phone. have you tried calling him with the number I gave you yet?

So, doesn't this guy work for VIS, which is why he can get us lower prices? Maybe try contacting VIS directly.

I've left him a dozen messages, no response - called numerous other times, w/o leaving messages - still no response. Don't know what to think at this point.

[Daftboy]

PM'd



This post has been edited by Daftboy: May 17, 2007 - 1:28 PM