 Need a favour from someone..., CA area. |
 Oct 5, 2003 - 9:25 AM
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 Enthusiast  Joined Sep 27, '02 From UK Currently Offline Reputation: 1 (100%)  |
Has anybody dealt with a Company called Mastergrade?
Here's their address: Mastergrade, 1442 33rd st., Signal Hill, CA 90755, USA. I bought a set (4) Brembo cd/sl. rotors from them bl**dy ages ago (jan/feb this year) and still haven't recieved them. I had corresponded with them by e-mail (as I am in France) but still no joy ...and now they have stopped replying to my e-mails. Please, please, please, can anyone suggest what I can do ...or act on my behalf. (I have the original sale papers). I would appreciate any help at all. Thanks. |
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Oct 5, 2003 - 9:56 AM
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 Enthusiast Joined Jun 10, '03 From FL Currently Offline Reputation: 0 (0%) |
Call them, and raise hell. threaten to make a complaint.
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Oct 5, 2003 - 11:25 AM
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 Enthusiast Joined Feb 22, '03 Currently Offline Reputation: 0 (0%) |
threaten to sue
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Oct 5, 2003 - 12:24 PM
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Enthusiast Joined Sep 27, '02 From UK Currently Offline Reputation: 1 (100%) |
I think I'll try phoning first...have to work out time difference.
Thereafter, a registered letter. As for sueing...may be difficult as I'm in France hence the request for help. |
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Oct 5, 2003 - 1:14 PM
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Enthusiast Joined Feb 22, '03 Currently Offline Reputation: 0 (0%) |
lol...ooh didnt realize where u live.
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Oct 6, 2003 - 12:15 PM
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 Enthusiast Joined Apr 28, '03 Currently Offline Reputation: 0 (0%) |
Signal Hill, I go down there about twice a week. There are other folks closer, but if you want, I can go down there and check out that address. See if there's people there
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Oct 6, 2003 - 4:38 PM
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Enthusiast Joined Sep 27, '02 From UK Currently Offline Reputation: 1 (100%) |
Hey Rivo,
It would be appreciated if you can just check it out ...at least then I know what I'm up against - mickey mouse out fit, tuning shop, or whatever. Cheers. |
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Oct 16, 2003 - 4:41 PM
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Enthusiast Joined Sep 27, '02 From UK Currently Offline Reputation: 1 (100%) |
BUMP...
Can anyone confirm this Company? Mastergrade, 1442 33rd st., Signal Hill, CA 90755, USA. |
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Oct 16, 2003 - 4:44 PM
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 Enthusiast Joined Jul 12, '03 From Chatham, Ont Currently Offline Reputation: 0 (0%) |
why doesnt someone in that area have 3TST fax the papers to them and go into that place and ask for the products, or threatin to go to the better business bureau or something
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Oct 16, 2003 - 5:12 PM
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yea no kidding
man if i was there i would do it |
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Oct 16, 2003 - 5:48 PM
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Enthusiast Joined Jul 12, '03 From Chatham, Ont Currently Offline Reputation: 0 (0%) |
ya same here man, even when its not me getting screwed i still get pissed off, just because I know what its like, so it makes me wanna go all vigilanty mode. Oh well Im sure someone will help out. |
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Oct 16, 2003 - 6:29 PM
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 Enthusiast Joined May 14, '03 From Carson to Riverside, CA Currently Offline Reputation: 0 (0%) |
im in carson kinda close so if i have time i guess i could go there and see whats going on...a little busy with school right now so if no one else is up to it and i have some time ill try
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Oct 16, 2003 - 7:10 PM
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 Enthusiast Joined Jan 30, '03 From Virginia Currently Offline Reputation: 0 (0%) |
They seem to be a real company. Mastergrade. However, I can't confirm that. Good luck with getting your money/rotors. I hope you get both, because if it takes that long, they should be free.
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Oct 19, 2003 - 11:39 AM
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Enthusiast Joined Sep 27, '02 From UK Currently Offline Reputation: 1 (100%) |
Thanks for the comments.
I really, really need some help here. I guess they think that because I am overseas (France) that I can't do anything about it. This is, to say the least, really pissing me off big time. Any help at all would much appreciated. |
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Oct 19, 2003 - 4:41 PM
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Enthusiast Joined May 14, '03 From Carson to Riverside, CA Currently Offline Reputation: 0 (0%) |
busy this weekend then i gotta head back to riverside for school but friday when i get back ill try to make it out there and ask about your situation. i hope i can help.
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Oct 19, 2003 - 7:41 PM
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Enthusiast Joined Sep 27, '02 From UK Currently Offline Reputation: 1 (100%) |
LuDaChRiS, I would really appreciate anything you can do.
I'll PM you with the last e-mail I sent them which has all the details needed in there. If I can at least get an answer as to what the hell is going on and what they propose to do to fix the situation. |
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Oct 24, 2003 - 8:54 AM
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Enthusiast Joined Sep 27, '02 From UK Currently Offline Reputation: 1 (100%) |
Good grief! ... after god knows how many e-mails I actually got an e-mail reply today from Mastergrade.
They said that they would find my order and provide me with a tracking number. Unfortunately I've heard this before! So if anyone passes or pops-in to Mastergrade on my behalf, can you please try and get a tracking number off them. If you need more details I can PM everything necessary. Thanks in advance. |
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Oct 25, 2003 - 12:13 PM
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Enthusiast Joined May 14, '03 From Carson to Riverside, CA Currently Offline Reputation: 0 (0%) |
havent had the time to stop by there yet this is a busy weekend for me a LOT going on but possibly i can stop by tomorrow (sunday)...but i cant make any promises sorry...
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Oct 25, 2003 - 12:38 PM
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Enthusiast Joined Nov 4, '02 From Davenport Iowa Currently Offline Reputation: 0 (0%) |
I got my brembo crossdrilled slotted rotors from them... it took a little while but I ended up getting them for free cuz they messed up and forgot I wanted it shipped COD... so when it came I didnt have to pay
 The company sucks but they do exist and that is the correct address for them - I saved the shipping label edit: unless they have moved since its the correct address This post has been edited by NEVERSTOP: Oct 25, 2003 - 12:39 PM --------------------  99 project version 3.0.. hello SEMA 2010 =) |
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Oct 28, 2003 - 5:52 PM
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Enthusiast Joined Sep 27, '02 From UK Currently Offline Reputation: 1 (100%) |
Neverstop, I remember you telling me that. Would you believe it but I think we actually ordered them around the same time.
You aint kidding! I'm still waiting to hear from them. |
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