strut problem Options

[FSX_Celica94GT]

i recently had B+G lowering springs installed and a full realignment. When i got my car back, i noticed that it pulled to the right a little bit still and also that my rear suspension was making a rattling/popping noise. I took it back today and told them the problem, and they said the springs were on as tight as they would go and the noise that i was hearing was my struts because they were supposedly worn. I havent had these struts but a year, year and a half. They said that the struts dropped when they had it on the lift and that they're not suppose to do that and that the springs are the only things holding them up. They showed me that 3 loops on the springs were touching eachother on both rears like this

Are they suppose to do that? do i need new struts to get rid of the freakin noise?

[6gc_driven]

now that uve mentioned that poppin/rattling noise..ive had the same thing happening with mines too for about a month or two now, and it only started happenin after i dropped my car. I think its my struts..so i bought kyb's and started installing them today, I didnt finish cause i had to go to work, but i got a day off tomorrow so i should be done in no time. Hopefully i was right and it was the struts, and that poppin.rattling noise stops. If it stops after puttin in the kyb, then your problem having the same problem im having..and it probably is your struts. --anyone feel free to correct me if im wrong--