strut problem Options

[FSX_Celica94GT]

i recently had B+G lowering springs installed and a full realignment. When i got my car back, i noticed that it pulled to the right a little bit still and also that my rear suspension was making a rattling/popping noise. I took it back today and told them the problem, and they said the springs were on as tight as they would go and the noise that i was hearing was my struts because they were supposedly worn. I havent had these struts but a year, year and a half. They said that the struts dropped when they had it on the lift and that they're not suppose to do that and that the springs are the only things holding them up. They showed me that 3 loops on the springs were touching eachother on both rears like this

Are they suppose to do that? do i need new struts to get rid of the freakin noise?

[playr158]

the springs are fine like that, thats how they are designed...you must have gone to one of the retarded shops around here....

but

They said that the struts dropped when they had it on the lift and that they're not suppose to do that

do you mean they fell to the floor or that the strut streched the length of its travel?
cause when you lift the car the brake/wheel/ect... makes the strut expand its full length from the force of weight+gravity...

the pop..try lubricating the top of your springs with bearing grease, where it meets the top hat..some times this binds and causes a poping noise, also a bearing product can be found for this on www.evilspeed.com if the greasing doens't work then its sumthing else!