strut problem Options

[FSX_Celica94GT]

i recently had B+G lowering springs installed and a full realignment. When i got my car back, i noticed that it pulled to the right a little bit still and also that my rear suspension was making a rattling/popping noise. I took it back today and told them the problem, and they said the springs were on as tight as they would go and the noise that i was hearing was my struts because they were supposedly worn. I havent had these struts but a year, year and a half. They said that the struts dropped when they had it on the lift and that they're not suppose to do that and that the springs are the only things holding them up. They showed me that 3 loops on the springs were touching eachother on both rears like this

Are they suppose to do that? do i need new struts to get rid of the freakin noise?

[FSX_Celica94GT]

also when i take off in the morning i have to go real slow to get out of my driveway, and in the back left, i hear a popping noise that gets faster as i go faster, but eventually goes away as i go longer and faster and stops completely when i drive around a little while. Also i did the little test that LewFX told me, and it did pop back up, i can hear the gas in the strut when i do it.