Need Legal Advice, Car Being Painted WRONG Options

[JoKeRkId613]

I need some legal advice and help regarding my rights as a victim/customer. My car was vandalized almost a month ago. Insurance company agreed to pay for EVERYTHING. Total damages came out to about $2700 which included repainting the entire car and replacing a few things like tail light and windows.

I got the car's body work done at a "Certified Toyota Collision Center" at the dealership where I brought the car. I was first told the repairs would take about 3 weeks. They actually completed everything in 1 week. When I went to see the car, there were too many mistakes. I know the car will never look perfect... but this was nowhere near that. The body shop agreed to repaint the car again and I went to see the car today. Still was not satisfied 100%. The manager told me the windows hadnt been replaced and that one of the employees could replace it for me at my home... I told the guy that I didn't want that and that he could keep my car till it's 100% complete.

I honestly don't have a problem leaving my car there as long as I need it so that it comes out as close to perfect as it can. The thing is, my insurance company will only provide me a rental car for a maximum of 30 days. I want to know what my rights are with the insurance company and body shop. What happens if past the 30 days I'm still not satisfied with the work. I can't afford to pay $30/day for that rental and I dont think it makes sense to give the body shop a check for $2200 and $500 out of ym pocket for something that wasnt done right.

Thanks.

[lagos]

call the insurance company and tell them about all the problems you had with the shop. since they are the ones paying the bill, they will get on the ass of the body shop and maybe even send out one of their own guys to see whats really going on. you did the right thing by not accepting the car untill it was done right.