who knows computers?, need help Options

[j0e_p3t]

okay... my computer got infected with this spyware and its really f-ing me up. i can't get rid of it with my yahoo anti-spy. and the spyware keeps advertising this antispy program that'll get rid of it. but of course its gonna cost an arm and a leg for me to buy their program that'll get rid of their own spyware. everytime i try to do a system restore... it says, "system restore has been turned off by group policy. to turn on system restore, contact your domain administrator." i tried system restore in safe mode but it still won't let me. help me please.

[Rymaster]

It's funny, I just actually got a virus not 2 hours ago that did the same thing. Although, disabling System Restore is a common things for viruses to do.


Try this:

1. Click Start, Run and type GPEDIT.MSC

2. Navigate to this path:

-> Computer Configuration
--> Administrative Templates
---> System
----> System Restore

3. Set Turn off System Restore to Not Configured

4. Set Turn off Configuration to Not Configured



Then try running System Restore.

If that doesn't work, try downloading something like Spybot Search and Destory and running that, or AVG.

Here is a direct link to download Spybot.

http://dw.com.com/redir?edId=3&siteId=...bb55f7d04046a3f

[j0e_p3t]

It's funny, I just actually got a virus not 2 hours ago that did the same thing. Although, disabling System Restore is a common things for viruses to do.


Try this:

1. Click Start, Run and type GPEDIT.MSC

2. Navigate to this path:

-> Computer Configuration
--> Administrative Templates
---> System
----> System Restore

3. Set Turn off System Restore to Not Configured

4. Set Turn off Configuration to Not Configured



Then try running System Restore.

If that doesn't work, try downloading something like Spybot Search and Destory and running that, or AVG.

Here is a direct link to download Spybot.

http://dw.com.com/redir?edId=3&siteId=...bb55f7d04046a3f

when i try running GPEDIT.MSC it says... " windows cannot find 'GPEDIT.MSC'. make sure you typed the name correctly and then try again."

edit: spybot and AVG were unsuccessful. most problems persist and still unable to perform a system restore after using those programs.

This post has been edited by j0e_p3t: Aug 28, 2009 - 8:34 PM

[rave2n]

It's funny, I just actually got a virus not 2 hours ago that did the same thing. Although, disabling System Restore is a common things for viruses to do.


Try this:

1. Click Start, Run and type GPEDIT.MSC

2. Navigate to this path:

-> Computer Configuration
--> Administrative Templates
---> System
----> System Restore

3. Set Turn off System Restore to Not Configured

4. Set Turn off Configuration to Not Configured



Then try running System Restore.

If that doesn't work, try downloading something like Spybot Search and Destory and running that, or AVG.

Here is a direct link to download Spybot.

http://dw.com.com/redir?edId=3&siteId=...bb55f7d04046a3f

when i try running GPEDIT.MSC it says... " windows cannot find 'GPEDIT.MSC'. make sure you typed the name correctly and then try again."

edit: spybot and AVG were unsuccessful. most problems persist and still unable to perform a system restore after using those programs.

You more then likely cannot run GPEDIT.MSC because you are on a "Home" system. Such as Winxp Home, or Vista Home edition. They do not come with group policy editting abilities, nor are capable of a simple install either.

To solve any virus, and such issues. Its simple. Safe Mode, run Hijackthis. Remove any entries that are obviouslly not sappose to be there. I'm not going to give a step by step on what to remove, google can answer that. Once you have completed your Hijackthis, reboot. This disables them from starting back up. Return to safe mode, run malwarebytes to remove malicous software. Acquire CCleaner. Its an automated cleaner for cached files. Run that. Reboot normal. Should be fine.