Serious Computer Problems, all help wanted Options

[HaysoosKreesto]

Alright, this is going to take the likes of an expert. I have spent all my knowledge of this computer and it still remains unusable.

So this is the situation. Apparently one of the people who owned this computer had downloaded a virus while download porn or music. Limewire strikes again some would say.

I thought this would be a simple issue of just installing anti-virus/ anti-malware. Problem is, I am 90% certain this is a bot and not a virus or malware. So what happened is that something has created an new Administrator account called Administrators, using that account, had weakened the Admin account so I can't change the Administrators account.

The new admin account had made it so that I cannot install any new programs, nor could I use the internet. Not only that, but now I can't change any settings because I don't have permission in any account to do so.

I tried using Slackware to see if I could see the account and its password, but I couldn't. I tried using ERD 2005 and 2007 to see if I could change it through there however everytime I tried to use it, the computer would BSoD on me so I had no luck with that. I tried using CCleaner, no luck. I tried using Malwarebytes, couldn't install. I tried installing HiJack this, and it wouldn't install. I tried all of this in safe mode, no dice. I tried getting the i386 presets on the computer, but no dice as well.

What am I missing to complete this project? What haven't I tried?

[95CelicaST]

Fresh install would be the ideal. If there are files they want to keep, put them on a thumb drive (if you're even allowed to mount a volume), but that might bring some corruption over.


Basically, they assumed the risk by illegally downloading crap on the computer. When I do home repairs and find a virus typically caused by shareware I don't have any sympathy when I need to reinstall.

[SlvrCelica09]

Fresh install would be the ideal. If there are files they want to keep, put them on a thumb drive (if you're even allowed to mount a volume), but that might bring some corruption over.


Basically, they assumed the risk by illegally downloading crap on the computer. When I do home repairs and find a virus typically caused by shareware I don't have any sympathy when I need to reinstall.

Theres that myth on windows XP where when you do a fresh install, all your personal files are deleted. It really isnt true, if you elect to keep the partition intact, your files will still be the same and you can access them once the windows install is complete. The files that get deleted are the files from the "windows" folder. Ive reinstalled windows XP soo many times and user accounts from the "Documents and Settings" folder are never removed. Just make sure you elect not to format the drive or to delete the partition during setup.

Hope you get your CPU back on its feet =)