Need Legal Advice, Car Being Painted WRONG Options

[JoKeRkId613]

I need some legal advice and help regarding my rights as a victim/customer. My car was vandalized almost a month ago. Insurance company agreed to pay for EVERYTHING. Total damages came out to about $2700 which included repainting the entire car and replacing a few things like tail light and windows.

I got the car's body work done at a "Certified Toyota Collision Center" at the dealership where I brought the car. I was first told the repairs would take about 3 weeks. They actually completed everything in 1 week. When I went to see the car, there were too many mistakes. I know the car will never look perfect... but this was nowhere near that. The body shop agreed to repaint the car again and I went to see the car today. Still was not satisfied 100%. The manager told me the windows hadnt been replaced and that one of the employees could replace it for me at my home... I told the guy that I didn't want that and that he could keep my car till it's 100% complete.

I honestly don't have a problem leaving my car there as long as I need it so that it comes out as close to perfect as it can. The thing is, my insurance company will only provide me a rental car for a maximum of 30 days. I want to know what my rights are with the insurance company and body shop. What happens if past the 30 days I'm still not satisfied with the work. I can't afford to pay $30/day for that rental and I dont think it makes sense to give the body shop a check for $2200 and $500 out of ym pocket for something that wasnt done right.

Thanks.