whats the worst thing someone, has ever told you? Options

[bloodrain]

Today I was working at radioshack, just finised my paper work and went on the sales floor to help some of my employees' when an older lady comes in, barely walking thru the door on her own. So I rush over and get the door for her and I ask "How can I help you today" she asks "Do you have this particular battery" and due to the hurricane we had recently we were out of stock of the 12v alarm batteries so I told her "No ma'am, the closest radioshack is about 20 miles from here that has it in stock, but I will be more than happy to get it for you and have it hear by tomarrow" and then she just looks at me with this sad look and says slowly "No thank you, my life has been so bad im ready to just put my arms down and die" after I heard that I just didnt know what to say. Im usually the person who has a slick comment or remark for everything but I was totally speechless. All I could say when she was leaving was "I hope your day gets better." It really sucked hearing that, im still thinking about it almost 8 hours later.