Mechanics, Hate delays Options

[CupCrazy38]

Well, a month ago tomorrow I lost my car. FINALLY got the insurance company to make a decision an approve work to be done on my car, was told by the mechanic that he could have the car done in 2-3 days.

Well, once he starts work, he tells me it'll be 5 days. 5 days pass... he needs 3 more days, but it'll definitely be done. But it's not... just preping to paint today, come back tomorrow at 5.

4:28 today (tuesday) I get a call telling me that they just realized I need a new radiator, but good news is, they called the insurance company and they approved it and they have one on the way and will definitely have the car done sometime tomorrow (wed).

WTF? The company that did the appraisal didn't even open the hood b/c there was no mention about needing a new radiator. I knew it needed a new radiator b/c I saw all the fluid come out @ the wreck site. And you could see it simply by looking through the bottom of the front bumper.

But I told him from day 1 about this... and he never realized it the whole time he re-did the whole front end?!

Ugh... I'm just hoping I get my car back. Drove it for 12 days total...