ksport coilover issue... Options

[garin]

my front left side coil is acting weird. when i turn the car, or go over a bump i here a clicking, or thud. i determined that the problem is that the spring is not stopping. it just rotates freely in the assembly. the rings are snug against the spring. when i go to lower the car only the top part of the coil moves (shock included in the movement).

my question is how so i get the spring to settle to allow the whole coil to be adjusted and to stop moving when i drive?...