Negative Review for japukspares, Never Received my item/refund. Options

[955SFE]

japukspares = Dan.

So this whole ordeal started out on March 22, 2014.


I was interested in buying a facelift bumper and a full set of headlights from japukspares. Transaction started out by purchasing him the set of headlights.


about a week later I received the headlights, Low/High. Opened the box High beams were fine. Both Low beams had broken tabs, which broke off during transit. Pm'd japukspares.


I was only interested in the driver side low beam. So he ended up refunding me for the passenger side low beam and he shipped me a new driver side low beam.
Another week passed. Received my low beam headlight....he sent the passenger side rather than the driver side I needed. Pm'd him again. I kept the passenger side low beam and he was going to sent the driver low beam. I was nice enough to sell the passenger side and sent him $32 to sent me the driver side low beam I needed.


Fast forward....July 5, 2014. Still haven't received the driver side low beam...


July 29, 2014....


August 5, 2014
No response from Japukspares even though he has logged in.

My car is fixed. I had bought the facelift bumper from Japukspares which I did receive. I ended up buying the drive side low beam from JPATTT (Thank you)


I was in accident. My front end got messed up. Hood was bent in half. All headlight's tabs broke (passenger side low beam survived). My bumper got cracked and paint got messed up. Car was still drive-able. I just pushed the hood down to make it flat again. I couldn't go out at night due to the lights. There were times where I did risk going out at night. I got pulled over once but the officer was nice enough to let me go.


I know, lots of reading.

This post has been edited by 955SFE: Aug 5, 2014 - 9:16 PM

[ClevelandGaint]

Sorry to hear about your experience with Japukspares. I have never had any of the problems that you experienced. Ive bought hundreds of dollars worth of parts from him for a while now and still no complaints. Plus he has has the cheapest shipping ever which is a plus since hes over the pond and im in the states. But did everything get straightened out though?

[955SFE]

Sorry to hear about your experience with Japukspares. I have never had any of the problems that you experienced. Ive bought hundreds of dollars worth of parts from him for a while now and still no complaints. Plus he has has the cheapest shipping ever which is a plus since hes over the pond and im in the states. But did everything get straightened out though?

His prices are great. Communication was great but in the end communication was getting slow. I pm'd him that I just wanted a refund on July 29, 2014. He was online today and He has been online for the last few days. I never got my part, money or a response. Someone else recently left him a negative review (he didn't receive his item either)

This post has been edited by 955SFE: Aug 5, 2014 - 9:15 PM

[97cecilia]

Yea I left a negative review I paid him 220 dollars for rear brakes and front calipers also mud flaps but since April he has been avoiding me and he mentioned all four brakes would be in good condition but the front calipers were extremely rusted so I trough them away bc I was mad I couldn't believe the bad quality of the parts he also send mud flaps they were ok for the price however I have not received my rear disk brake calipers I leave him a message almost every day asking for a refund but he won't answer I guess I paid 220 dollars for some ok quality mud flaps this member needs to be band from the site I'm an honest hard working man that could take this loss as a learning lesson but seeing you got ripped off makes me really doubt the honesty and moral integraty of japukspares hopefully I get my refund one day or he gets band and no more bad business deal's.

[ClevelandGaint]

That sounds horrible, sorry about your luck. It happens sometime i guess. Theres alot of members here who have purchased from Japukspares and have received their items in good condition. This may sound like a dumb question but did you at least ask for pictures before you bought them? If not shame on you for that. Never take someones word if you can see the product being sold. It just good business to ask those questions like pictures, hows the wear and tear on the items. Theres quite a few sellers on this forum who have been in the same boat you have been. Buyers just need to beware always when purchasing from someone they do not know. Hopefully you can get a refund or the correct parts. Good luck with future purchases.

[japukspares]

I am very sorry for the problems that have occured here.

Please be assured that I will sort out anybody who is waiting for a part that for some reason hasn't received it.

I think there are two people by the looks of things who are waiting on some bits according to this thread. ( I know that there is a member called TheEnd who has an order going out with me this week too who has waited a little while)

I have dropped you all a PM and hopefully we can resolve any issues as I would like to continue to help members on here. I don't come on here as much these days as I did when I first joined up.

But I will be online a lot over the next week to get any issues fully resolved.

97Cecilia - I have sent you a PM. I am very sorry about missing your PM's, but have replied today. I am sorry the front brakes were not good quality, but I hope we can sort something out with the rear ones.

955SFE - I have also sent you a PM. Again, appologies for sending the wrong side headlight, it was a slight missunderstanding with RHD and LHD side of things.
I had forgotten to send you the replacement light. I have sent you a PM and hopefully we can sort this out.




This post has been edited by japukspares: Aug 6, 2014 - 7:57 AM

[97cecilia]

I guess its. shame on me then. But honestly if the seller says they work and in good condition we all know what that means that !they should work! right? I shouldnt have to ask for pictures mostly if we are writing to each other and in a forum were everyone is trying to help each other acomplish there goals I wouldnt do that to annyone even if I didnt know you. But I guess thats just me. sorry for complaining so much but it looks like I lost my money bc I dont want anymore parts I just want a refund thats all, just for the rear brakes he can keep the money for the front brakes that I through away bc they didnt work.

sorry but being frustrated is not good it makes me look ugly and sound ugly sorry guys.

[Bitter]

How rusty is rusty? Got pictures?

Surface rust isn't an issue that affects how calipers function.

[97cecilia]

How rusty is rusty? Got pictures? Surface rust isn't an issue that affects how calipers function.

Extremly rusty but that's not what made me trough them away like you said rust could be removed however if the cylinder in the caliper that goes in and out when pressing the break it was stuck so mostlikely they need it to be rebuild and I don't have that knowledge plus like I said before he mentioned they were in good condition so I expected that nothing more nothing less I didn't care about the rust but about the functionality of the break caliper that's all and like I said I'm not trying to argue with anyone I just want people to be mature and take responsibility for there actions also I trough them away so I don't want the money for that part. I want a refund for the rear brakes I purchased but never received them. Japukspares told me he had a tracking number for the package I never received any tracking information from him he mentioned that package was insured so if it got lost they would refund him the cash I never hurd anything else about that either And he said they would arrive in two weeks tops its been since April of 2014 I think we're late on his dead line right.? But whatever I guess it happens nice learning lesson for me and hopefully others learn from my mistakes.

[The_enD]

I've been waiting for weeks.

[97cecilia]

I've been waiting for weeks.

I know bro, remember I bought the fog lights from you (The_enD) And your package got to me way faster even thou it was coming from a little bit further right? I'm sorry to hear that I hope you get your stuff soon bc me well I learn to expect the worst but hope for the best. I hope to get my refund.

[97cecilia]

well here is the last time I heard from him and what he said he would do but like always I'm still waiting. bump


QUOTE QUOTE QUOTE QUOTE QUOTE QUOTE QUOTE QUOTE QUOTE Hi I hope your doing well I was just wondering If you still have the skirts I'll buy them from you however this time lets go for a tracking number if you don't mine? and i hope you would like to do business with me I know I was a bit rude I was just frustrated for not receiving the mud flaps I'm really sorry I heard great things about you from other members here in California and totally wanna do business with you also there is a few other things I need from you and if your willing to give me a deal I will purchase it from you? I need the switch and relay for the face lift fog lights, some mud flaps for all 4 tires, I also need the ciglighter unit and the brake caliper bracket from a AT200 chassis for the front right tire, also some 1996 Toyota celica gt rear brake calipers, bracket and disk's I'm trying to do a conversion from drums to disk here is the link if you wanna check out what I'm trying to do and to have a better idea of the parts I need for the rear brakes conversion thank you and I hope we get do to business ones again.

http://www.6gc.net/howto/convert_rear_drums_to_discs

sincerely: Ulysses Batista

Hi Ulysses,

I am very happy to sort you out with whichever parts I can.

At the moment, I have sold the sideskirts so I can't help you with those i'm afraid. ( But I will let you know as soon as I get another set in stock.

I can help you out with the rear brake conversion though as I have 2 x celicas here that have the full set up on them that I am parting out.

I can also do you a complete front caliper with carrier for th at200 as well. I also have the mudflaps for all 4 corners and the ciglighter unit.

Here is a brake down of prices for you:

1. 4 x mudflaps = $20
2. Front caliper carrier = $20
3. Both rear complete hubs with disks = $30 each = $60
4. Both rear calipers complete with pads = $60
5. Cig lighter unit = You can have for FREE

Postage = $40

Total for everything shipped= $200.

It would be Wednesday when everything is shipped out as I would need to remove the rear hub set up from the car and I am back at the yard on Tuesday.

If you are happy with all this, then just paypal the money to my email address which is:

************@hotmail.co.uk

and I will ship them out to you with FedEX an dprovide fully tracked shipping.

Thank you Dan.



Well I guess I cannot dispute the payment with PayPal anymore I trusted you. And you said I would get a tracking number for the rear brakes and that never happened you said they might have them on hold by customs then you mentioned you had insurance on the package but never returned my money at least what I paid for the rear brakes since you did manage to send me the mudflaps and front caliper brackets look I'm really tired of asking and bothering you but I work hard for the money I send you and it hurts to know there is a 6gc member out there like you.

Well I guess keep the money and hopefully it services you will stealing from others. Just please stop doing that to people and be honest if you don't have the parts.

Good bye take care and sorry for being so annoying I was just trying to ask for what is mine that's all. Hopefully you find it in your heart and decide to do the right thing


Hi,

I am very sorry with the problems that I have caused you with the rear brake disks that you wanted.

I had a sent a set out to you and I am not sure where they have ended up.

What I will say is that i am very sorry and if there are any other parts that you would like I will send them on to you instead.

I would need a week to get the parts out to you but hopefully we can sort something out.

I have got a lot of parts in stock, so please just ask and I will provide full tracking details and keep you up to date on orders/

Yours Japukspares





I appreciate the offer but its been so long since I made the order that I lost hope and trust in you sorry for being brutally blunt but I would never do such thing to anyone sorry for the harsh words. I hope you could put your self in my shoes and see what you have done to me was just not right at all. also you mentioned the a while ago that you had a tracking number for the rear brakes and that you had insurance encase they got lost and you also mentioned something about customs keeping them or holding them. I'm not sure but a refund would be the best.

I hope you could find it in your heart to do the right thing.

take care

I completely understand that you no longer want any parts and I will give you the refund instead.

Can you please give me until the weekend to sort out the payment and I will send it over to you.

Thank you and again I am very sorry for the issues that you had with this transaction.

So just wondering when will I get my refund not sure what day you wanna pay me back. I would like to know an exact day if you don't mind bc well it is 120 dollars total that would be refunded back to me however I'm still unsure if I'm going to receive my refund? Please no more waiting just get it over with so I can stop bothering you.

Hi,
You will be refunded on Friday the 15th. I'm sorry I can't send it beforehand but I am just being honest with my time scale for you.
You will receive it then though. I hope that is ok.



Hello?
Just quick question. were you able to send my refund or will I have to wait anothert month?
come on bro stop giving me the run around its been way to long and you made to many promises already that honestly I cant stop my self from thinking your just lying to me again. so get it over with tell me you wont pay me back or return my funds and I will be out of your hair for ever.

here is my ladies (wife) paypal email address incase you feel like refunding my money. thanks ??????


here it is bspo********2@gmail.com

This post has been edited by 97cecilia: Aug 17, 2014 - 12:01 PM

[Bitter]

Remember that we're 5 to 8 hours time different than the UK. Tomorrow for us isn't tomorrow for him.

[japukspares]

Thank you for the email address, that will make it easier for me, rather than trawling through my paypal history.

We have a time difference in the UK, so appologies if you think I haven't got back to you quickly enough. I will issue you the refund for the rear brakes.

Can you remember what I quoted you for the rear brake set up?

As I know that you purchased the fronts at the same time.

Just reply via PM as it is probably easier for all parties at the moment.

[97cecilia]

yea 5 to 9 hour difference ahead of US time zone not behind US time zone. So that means? Im typing this message at 3:10am saturday, august/16/2014 and while im typing this message its 11:18 AM Saturday, August/16/2014 Time in United Kingdom if I'm not mistaken?????

So my refund should of been here by now but its already saturday, august\16\2014 3:14 AM and no refund yet???? I wonder ???? am I just getting the run around or was he being honest??????

here is the info you requested japukspares. you qouted me $200 dollars and I paid $220 dollars but all I want is the rear brake refund $120.00 dollars anything else is a lost for me.

Hi Ulysses,

I am very happy to sort you out with whichever parts I can.

At the moment, I have sold the sideskirts so I can't help you with those i'm afraid. ( But I will let you know as soon as I get another set in stock.

I can help you out with the rear brake conversion though as I have 2 x celicas here that have the full set up on them that I am parting out.

I can also do you a complete front caliper with carrier for th at200 as well. I also have the mudflaps for all 4 corners and the ciglighter unit.

Here is a brake down of prices for you:

1. 4 x mudflaps = $20
2. Front caliper carrier = $20
3. Both rear complete hubs with disks = $30 each = $60
4. Both rear calipers complete with pads = $60
5. Cig lighter unit = You can have for FREE

Postage = $40

Total for everything shipped= $200.

It would be Wednesday when everything is shipped out as I would need to remove the rear hub set up from the car and I am back at the yard on Tuesday.

If you are happy with all this, then just paypal the money to my email address which is:

**************@hotmail.co.uk

and I will ship them out to you with FedEX an dprovide fully tracked shipping.

Thank you Dan.

This post has been edited by 97cecilia: Aug 17, 2014 - 12:02 PM

[Bitter]

It's 6 hours later there than it is here. So if I sent a message to him now he'd be reading it at 9pm at night.
http://www.worldtimezone.com/
I use this site when I'm working with sellers around the world so I can keep track of things.

[japukspares]

I replied to your previous PM, which is basically the same as the last message on here.

I have refunded you just now as promised. I have sent the funds through as £'s as it wouldn't let me do it as $'s for some reason ?

I sent over £74.14 which eqauted to $120 exactly acording to paypal.

I hope this all ok.

Again, appologies for the issues we had.

You can reply via pm if you prefer.

[97cecilia]

Pay pal was wrong i got only 115.54 dollars but is ok thank GOD im done with this problem you wont hear from me ever again bud. Oh yea and for you Bitter thanks for the info. I guess its usefull.

Im just happy that after 3 months i got my money back. I really thought i lost it. But thank God i got it. And japukspares you made to many promises so for to pay me back, 3 months after was not keeping your promise. It was more like you got cought doing this not to one person but a few that you had no alternative but to pay us back. I hope you keep better communication with the rest of the 6gc members

This post has been edited by 97cecilia: Aug 17, 2014 - 12:11 PM

[njccmd2002]

Jesus ... Can the thread be closed now..

[The_enD]

Why should it be closed?

I received tracking for my parts yesterday after a few week/months of wait time. Hope Dan fixes his issues with the delay.

[Poonicus]

I've been waiting for my parts from japukspares for little over 6 months now and he finally replied about a week or so ago saying he was going to send me parts and still have yet to getting a tracking number or a message saying, "Hey I finally sent out your parts." And it's not like I was asking for anything that's a pain to ship... It's for a cigarette lighter, boot light housing to actually put the bulb in, and some damn sun visors because mine dry rotted and broke off on the passenger side and the driver side on is sagging pretty bad.. I will definitely won't be buying from again because of this whole ordeal, which is weird because from everyone that I've asked about him on here and his reviews he seemed like a good selling like The_End or Vincent_Doggy. I guess it makes feel a little bit better that I'm not the only one that's had a problem with him I guess, means I'm not alone haha.

[Bitter]

That sucks guys, I'm pretty sad to hear this.

[97cecilia]

Yup your right. I thought i was the only with a problem with him (japukspares) but its sad that im not . I hope all issues get resolved and definitely avoiding this seller.

[Poonicus]

Yup your right. I thought i was the only with a problem with him (japukspares) but its sad that im not . I hope all issues get resolved and definitely avoiding this seller.

Yeah he said he's finally sent my parts out 7 days ago and they should be arriving any time now.

[The_enD]

Highly disapointed. I've been waiting for almost 4 months now. I was told the package was send 2 weeks ago, but I never received a tracking number for it... I have people waiting because I have nothing to work on... Not to mention he hasn't logged in almost 4 days.....
/rant

[97cecilia]

That really sucks bro. I just hope the admins from the 6gc.net site dont allow him to try and sell anything anymore bc there is one to many people in this situation and its just not fare for us to have to deal with people like this. In that case then he needs to go to amazon or ebay and dopeople dirty there.

Sorry bro. But if i was you i wouls check with paypal and see if you could get your money back that way or with your bank, just a tthought i hope you get what is yours.

[The_enD]

You can't get your money back after 45 days have passed with PayPal.

[japukspares]

Just logged back in tonight.

I have pm'd you the end.

[The_enD]

Thank you.

[955SFE]

Jesus ... Can the thread be closed now..

Why? Issues haven't been resolved. Not just for me but for others as well.


Anyways,
Since I never received my headlights nor a refund, Dan told me he was going to sent out some parts I needed
http://www.6gc.net/forums/index.php?showtopic=93414&hl=

Well On Aug. 26 he told me my parts should arrive within the next week or so. Well its been 2 weeks, going to 3 and still nothing. I initially asked for a tracking number, which I never got. So now I am not sure whether the parts were sent out or not. I am aware he's across the globe and parts won't arrive in a instant but a tracking number would make me feel more comfortable knowing my parts is on its way. I just hope my time isn't wasted again. I hate bashing on people but this is getting ridiculous.

This post has been edited by 955SFE: Sep 9, 2014 - 9:42 PM

[97cecilia]

I hope the issues get resolved it sucks to be in this situation for both you and japukspares mostly when you trusted some one with there word. That just shows you there real character

[Poonicus]

Still have yet to receive any of my parts from him..

[97cecilia]

Dam that really sucks. If i was you i would forget about the parts and just him to refund your money back maybe it will be the best option for you and him

[richee3]

I have been sitting back and watching this thread, hoping Dan would make his issues right. Often times, life gets in the way of selling and shipping, and other times a thread like this calling someone out is enough to get them moving and get them to solve their issues. I have watched Dan's replies and given him the benefit of the doubt long enough. He has had more than enough time to get his affairs in order and has chosen not to do so. All of his FS thread have been locked and as of right now, he is not banned. He has one last chance to reply to this thread and PM anybody that he has issues with, although at this point I fear nobody will see their parts or a refund. He will be banned when all parties here decide they are finished dealing with him.

Please continue to post all PM's here so myself and the other mods can be informed of his promises to refund and/or send parts.

He has had exactly the same issues on NewCelica as well as here.

[The_enD]

I was promised a refund, if by the end of the week my parts haven't arrived. I'm waiting on that, but he hasnt logged in in 8 days...

[The_enD]

Did you find my tracking number?

Hi mate,

Have the parts turned up today?

I am still waiting on a reply from the courier, but I think they should be with you now .

Is there a better way to stay in contact with you? Email , Facebook, Skype? You haven't logged in the forum for two days...

Hi, sorry for just replying. I have just lost my family dog this weekend, so haven't been online until tonight.

I'll look into this matter for you asap.

I need to get this sorted out either with your parts or a refund in full.

I can't exactly remember what I charged you previously for the parts. Can you please let me know,

Thanks.

I'll also get onto looking into the matter for you.

I am sorry to hear about your dog, wish it turns up.

I will have to check my paypal for the exact figure. Did you not receive the tracking number from the company via email?
I really wish I was getting the package rather than a refund. We had success with FedEx...

Hi,

Sorry, when I said "lost" my dog, I meant that she has died.

I have a problem using fedex at the moment as they aren't collecting from my region for the near future for some reason.

I am trying to find a new courier that does good prices.

This is why I am having to refund at the moment.

So the parts you send a few weeks ago are missing? Did they not reply to their e-mails, with my tracking number?

Trakpak were useless via email.

I am still in contact with them at the moment. They still say that teh goods are in transport.

I will let you know any progress with them.

But I will still refund you by the end of the week if nothing turns up.

[japukspares]

I will deal with all the issues.

I'm very sorry for the mess on a few old orders. I have been trying to get ontop of the outstanding parts.

Please keep this thread open until all issues are resolved fully.

If I don't reply immediately, please allow 24 hours. I will post reply's and get issues dealt with proffesionally.


Will anyone who is waiting on a part, please post on the thread and list what is outstanding. I will reply to each thread individually.

[955SFE]

Still haven't received my parts....

[mkernz22]

I will deal with all the issues.

I'm very sorry for the mess on a few old orders. I have been trying to get ontop of the outstanding parts.

Please keep this thread open until all issues are resolved fully.

If I don't reply immediately, please allow 24 hours. I will post reply's and get issues dealt with proffesionally.


Will anyone who is waiting on a part, please post on the thread and list what is outstanding. I will reply to each thread individually.

Clearly you aren't since it's been 15 days since you logged on...

[Bitter]

I was really hopeful that this would turn out well, as he gets parts I can't find anywhere but it looks like he's done here. What a shame.

[Bitter]

Still all ****ed up? It is over at newcelica...
http://www.newcelica.org/forums/showthread...378#post5933378

http://www.newcelica.org/forums/showthread.php?t=361286 but it looks like it's getting sorted out!

This post has been edited by Bitter: Oct 20, 2014 - 9:49 PM

[955SFE]

Still all ****ed up? It is over at newcelica...
http://www.newcelica.org/forums/showthread...378#post5933378

http://www.newcelica.org/forums/showthread.php?t=361286 but it looks like it's getting sorted out!

Seems like everyone there is getting their parts and partial refunds but not here

[Bitter]

Yea, I'll forward the concerns over there.

[Bitter]

Everyone get taken care of?

[955SFE]

Not me. At this point I don't care anymore.

[Bitter]

PM from Newcelica on 11-09-2014, 07:53 AM

Hi mate,

Do I owe you some parts ? I'm very sorry if I do, I didn't realise.

I saw your post on my thread and presumed that I must owe you some from some old transaction.

I have spoken to various people on 6gc net and I am getting there with any old issues. I have spoken to them via PM on here as they have contacted me directly.

Please let me know what I can do for you if I owe you anything.

Appologies if I have got the wrong idea here, but I know that you purchased off me in the past.

Thanks Dan.

No, but there are people at 6GC.net who still haven't gotten their parts or any updates like you've given here, they've pretty much just given up and written you off.
Or rather I should say that's the last impression you've left there since the feedback thread ended with people not having any parts or updates, so anyone who looks at it will see a dead end with a dead beat seller which really tarnishes your image.

Thank you very much for letting me know about your concern. Once I have everything 100% resolved with the 2 people I am speaking to, then I will update the thread.

I don't feel the need to update it at present until I am completely satisfied that everything is sorted out, as it just brings an old thread back to life and gives it more of a bad feel if that makes sense.

If you have any further issues in the future, please feel free to drop me a pm and hopefully we can work through it.

Speak to you again and have a good weekend,

Dan.

This post has been edited by Bitter: Nov 23, 2014 - 8:59 PM

[955SFE]

Thanks for reminding him
Honestly, I've bought all the parts he owed me. So I've moved on.

[fathorsejr]

I JUST GOT OFF THE PHONE WITH MY BUD AT PAYPAL. HE SAID MAKE SURE YOU PUT IN A DISPUTE IF ITS IN BETWEEN THE 180 DAYS IF ITS PAST THAT CALL AND GIVE THEM HIS EMAIL ADDRESS or TRANSACTION ID. IF PPL DO THIS THE FRAUD DEPARTMENT WILL LOOK INTO IT AND IT WILL SHOW HE IS/HAS SCREWED PPL OUT OF PARTS.PPL SHOULD START SEEING REFUNDS.

[Poonicus]

Dude, I'm way past refunds and I still never got my parts but it doesn't matter anymore because I've moved on to another Celica that's $50 down the drain. But what can you do? haha

[njccmd2002]

and this is the epic revival thread....